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bitPlugins legal

14-day refund policy

Direct purchases may be eligible for a refund request within 14 days of the original transaction.

Last updated August 16, 2026
  1. 01

    Contact support with the purchase email, order reference, product, and reason for the request.

  2. 02

    Approved refunds revoke associated licenses, downloads, hosted services, and future updates.

  3. 03

    Renewals and duplicate purchases are reviewed against provider records and applicable consumer law.

  4. 04

    Marketplace purchases follow the marketplace seller and refund process.

Questions about this policy can be sent to [email protected].